Privacy Policy
In this privacy policy, we explain how we collect and use personal data. This privacy policy applies to all personal data we process in relation to you when you contact us.
Who We Are
Scala Scientific B.V. ("https://scala-scientific.com"), located at Maxwellstraat 11 in (6716 BX) Ede. Scala Scientific B.V. is responsible for the collection and use of your personal data as described in this privacy policy. For any questions, comments or complaints regarding the processing of your data, please contact us at info@scala-scientific.nl.
The types of personal information we process
We may collect and process the following categories of personal information:
Name and other identifiable information
For example, we may record your name, title, gender and date of birth.
Your contact details and details of your personal account or registration
Your contact details may include your address, place of business, telephone number and e-mail address. When registering for certain service or creating a personal account, we may record your login details and other information you enter on the account or registration form.
Your contact details and details of your enquiry or order
When you make an enquiry or place an order, we need certain data in order to process your enquiry or order. In addition, this data allows us to keep you informed about your enquiry or order.
Our communication with you
We record your communication with us when you send us an email or leave a message via social media chat. When you call us, we record your questions or complaints in our database.
Information we collect when you use our website
We may record your IP address, browser type, operating system, referring website, browsing and clicking behaviour when you visit our website. With your consent, we may also receive your location data. Furthermore, we may receive an automatic notification when you open a newsletter or click on a link in a newsletter.
We use Leadinfo's software to offer you a better and personalised experience on the website. A profile is created by the Leadinfo software when an interaction with our website takes place. This happens, for example, when you download an e-book or brochure. Your Leadinfo profile is unique to Sigma Solutions. To ensure your privacy, this data is only available to Sigma Solutions and is never shared with third parties.
Information you share with us
When you interact with us on social media or complete a customer survey, you choose to share information with us.
Cookies and similar technologies
We collect information through cookies and similar technologies when you use our website. For more information, please read our cookie policy on the website.
How We Collect Your Information
Scala Scientific B.V. may obtain your personal information in a number of ways. This happens when you fill in a form, communicate with us via social media or subscribe to our newsletter. Depending on your social network settings, we may also receive information from your social network provider.
The purposes for which we use your data
The main purposes for which we use your personal information are:
To provide services to you
To make it easier for you to use our online services, we may analyse the data we collect from your use of our digital media and combine it with information collected via cookies and similar technologies. For example, to know which digital channel (email, social media) or device (desktop, tablet or mobile) you prefer, so that we can tailor our communications to that channel or device.
To communicate with you
We use your contact details to communicate with you, answer your questions or handle your complaints.
For statistical research
To carry out statistical research on general trends in the use of our services, website and social media and on the behaviour of preferences of our customers and users, automated tools are used. This allows us to develop better services. In addition, we can improve the design and content of our website.
We may aggregate and analyse different types of data to conduct our research. Only aggregated data is used: we do not use names, e-mail addresses or other directly identifiable information. We may also combine such aggregated data with information from public sources (such as CBS). Without your consent, we will not use sensitive data for this statistical research.
For direct marketing purposes
Your personal information may be used to send you newsletters or other marketing messages. We may use automated tools to analyse your personal information so that we know what kind of information is relevant to you. For this purpose, we may use and combine the information described above. We may also combine such aggregated information with information we receive from public sources (such as CBS). Without your consent, we will not use sensitive data for this statistical research.
The results of our analysis are used to tailor our marketing messages to your specific interests and preferences. For example, if our analysis shows that you might be interested in certain types of services, we may tailor our newsletter and website with content that we think is relevant to you.
Use different channels for our marketing messages, such as email and social media. You can revoke or object to your consent to sending marketing messages at any time. To do so, please follow the instructions in the relevant marketing message or contact us at info@scala-scientific.nl.
Disclosure and sharing of data with third parties
We may disclose or share your personal data with third parties for the following purposes:
For the support services we provide
To provide our services, we partner with third parties, such as social networking providers and marketing agencies. All these third parties are obliged to protect your personal data and process it only in accordance with our instructions.
For statistical research and direct marketing
Your personal information may be used for the purposes of statistical research and direct marketing (see above).
Third party websites
Our website contains links to third-party websites. When you follow these links, you will leave our website. This privacy policy does not apply to third-party websites. Scala Scientific B.V. assumes no responsibility for the use of your personal information by these third parties. Your use of these websites is at your own risk. Please see the privacy policies of these third parties (if available) how they handle your personal data.
Security and retention
Appropriate technical and organisational measures are taken to protect your personal data from loss or unauthorised use. Your personal data will be retained for as long as necessary for the purposes described in this privacy policy or to the extent necessary to comply with laws and regulations and to resolve disputes.
Children's Privacy
Scala Scientific B.V. strives not to collect information about children aged 16 or under, or to create interest segments specifically designed to target children. If you are concerned about your child's privacy in connection with our services, or believe that your child has entered personally identifiable information on our website, please contact us at info@scala-scientific.nl.
Your rights
You may request access to and the ability to update and revise your personal information. And you can invoke any other right you have under applicable privacy laws, including, for example, objecting to the processing of your personal data. Simply send a written request to:
Scala Scientific B.V.
Maxwellstraat 11
6716 BX Ede
You may contact us at info@scala-scientific.nl if you have any questions, comments or complaints about this privacy policy.
How this privacy policy is updated
This privacy policy is effective from 19 November 2020 and replaces our previous privacy policy. This privacy policy is under constant review. We will notify you of changes by publishing the revised policy at https://scala-scientific.com, after which it will take effect immediately.
